Returns & Exchanges
French Crown India offers a hassle-free 60-day return and exchange policy to ensure your premium fashion experience is perfect. We provide free reverse pickups and full refunds for all unworn garments with original tags intact.
Initiate Request
Visit our online return portal and enter your Order ID and email address to select the items you wish to return or exchange.
Quality Inspection
Ensure the items are in original condition with tags attached; our courier partner will conduct a quick physical check during the reverse pickup.
Reverse Pickup
Once approved, we will arrange a free pickup from your doorstep within 24-48 hours through our trusted logistics partners.
Refund or Exchange Processing
After the item reaches our warehouse and passes final quality control, your refund will be initiated to the original payment method or the exchange item will be dispatched.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing